Our Professional Services
Sector-specific bookkeeping and advisory solutions designed for the Zambian market.
Sector-Specific Service Bundles
Generic accounting firms often force businesses into a one-size-fits-all ledger system. At Resolved Books, we design custom charts of accounts and reports built around the unique operational pain points of your specific sector.
Whether you manage raw materials, run retail branches, or balance family finances with your consulting firm, we protect your margins and deliver strategic financial clarity.
Every Bookkeeping Engagement Includes:
We don't just log receipts. Every client receives a comprehensive suite of professional compliance and advisory tools designed to structure their financial future.
60-Day Onboarding Health Check
A comprehensive audit of historical transactions, POS logs, bank feeds, and ZRA compliance alignment to clean up and structure your records from day one.
Learn about our process →Cloud Bookkeeping Access
Real-time transaction capture, live bank feeds, and dynamic client portal view.
Secure Client Portal
Encrypted document storage, digital signing, and direct secure messaging.
Quarterly Insights Review
Direct advisory sessions with a CA to protect margins and optimize working capital.
Annual Report Pack
Audit-ready year-end financial statements prepared for ZRA returns and banking.
Our Full Financial & Accounting Services
Select any specific service below. Every service is available as a standalone solution or bundled into a custom retainer for your company or personal venture.
Monthly Bookkeeping & Reconciliations
Daily transaction logging, general ledger updates, petty cash management, and commercial bank feed reconciliations.
Request BookkeepingMobile Money Merchant Audit
Automated settlement reconciliations for MTN Mobile Money, Airtel Money, & Zamtel Kwacha merchant tills against sales records.
Request Mobile AuditZRA Smart Invoice EFD Integration
Electronic Fiscal Device / Smart Invoice VSDC setup, item code cataloging, and automated real-time invoice validation compliance.
Setup Smart InvoiceVAT Returns & Turnover Tax (TOT)
Complete statutory tax management: 16% Value Added Tax (VAT) monthly calculations & input claims, alongside Turnover Tax (TOT 4%) returns for SMEs within threshold limits.
- Monthly 16% VAT Returns & Input Tax Verification
- Turnover Tax (TOT) Schedules & ZRA Portal Filings
PAYE, NAPSA & NHIMA Payroll
Full outsourced confidential payroll processing, automated electronic payslips, PAYE withholding returns, NAPSA pension schedules, and NHIMA healthcare filings.
- PAYE Withholding & Electronic Employee Payslips
- NAPSA Pension (5%+5%) & NHIMA Health Submissions
Bill of Materials (BOM) & Costing
Recipe setup, raw material allocation formulas, direct labor tracking, and absorption cost models to protect product gross margins.
Setup Product CostingRetail POS & Till Reconciliations
Daily register balances, card machine settlements, shrinkage auditing, and supplier ledger reconciliations.
Audit Retail POSCash Flow & Liquidity Forecasting
Working capital forecasting, rolling 12-month budget models, and quarterly strategy sessions with a Chartered Accountant.
Request ForecastOwner vs Business Finance Segregation
Structuring formal owner drawings/salaries, eliminating mixed personal/business expenses, and personal wealth planning.
Segregate FinancesIndustry-Tailored Service Bundles
Systems & Automation
From manual processes to connected digital workflows. QuickBooks, Xero, and Sage Pastel implementation, process mapping, data migration, and routine task automation.
Systems Details →Manufacturing SMEs
Protect margins from raw materials to finished products. Includes Bill of Materials (BOM) templates, absorption costing models, gross margin by product line, and statutory payroll (PAYE/NAPSA).
Manufacturing Details →Retail & Wholesale
Maintain control of cash, stock, and margins. POS and bank feed reconciliations, daily cash count checks, supplier and debtor ledgers, shrinkage monitoring, and VAT/TOT compliance.
Retail Details →Services & Family Businesses
Separate owner and business finances. Cash flow forecasts, profitability by service line, simple rolling budgets, Turnover Tax tracking, and personal finance coaching for family-owned structures.
Services Details →What is in a Bookkeeping Bundle?
We go beyond recording transactions. Here is a detailed look at the core services that support every single client engagement.
60-Day Onboarding Health Check
A comprehensive audit of your historical transactions, system layouts, POS alignment, and tax setup to clean up and structure your records.
Cloud Bookkeeping & Client Portal
Access your financial numbers anytime, anywhere. Secure digital file exchanges and real-time transaction capture.
Quarterly Insights Review
A direct consulting session with a CA to go over working capital, cost margins, pricing efficiency, and tax planning.
Annual Report Pack
A complete set of financial statements at the end of the year, prepared for your tax filings, audits, or investor reviews.
Ready to Experience Financial Clarity?
Book your free Financial Health Check session where we review your records and recommend the best bookkeeping configuration.